This is Doug. He is a 58 year old veteran from Chicago who is homeless and living here the past 2 years. His military service disability was disrupted and his only option was to use local charities inorder to find food and nightly shelter. He is hopeful that his disability will be reestablished soon. Doug said it was a 20 to 80 percent chance that it will be reinstated. I smiled and said I was sure it would be 85 percent in his favor. We both smiled and shook hands.